Last Updated: 05-10-2024

Welcome to Padhakoo Palace! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our services.

1. Definitions

• “Website” refers to the Padhakoo Palace online bookstore, accessible at padhakoopalace.com
• “Products” refers to the books and related materials offered for sale on our Website.
• “User,” “you,” and “your” refer to any individual or entity accessing or using our Website.

2. Acceptance of Terms

By using our Website, you confirm that you are at least 18 years old or are using the Website under the supervision of a parent or guardian. You agree to these Terms and Conditions and our Privacy Policy.

3. Product Information

While we strive to provide accurate and up-to-date information about our Products, we do not warrant that the descriptions, prices, or other content available on the Website are error-free. We reserve the right to correct any inaccuracies or errors and to change or update information at any time without prior notice.

4. Ordering and Payment

• By placing an order on our Website, you are offering to purchase a Product under these Terms and Conditions.
• All prices are listed in Indian Rupees (INR) and may be subject to taxes and shipping fees, which will be calculated during checkout.
• Payments can be made through various methods as specified on our Website.

5. Shipping and Delivery

• We aim to process and ship orders within  3-5 business days.
• Delivery times may vary based on your location and the shipping method selected. We are not responsible for delays caused by the shipping carrier.
• Once your order is shipped, you will receive a confirmation email with tracking information.

6. Returns and Refunds

• If you receive a damaged or incorrect Product, please contact us within  7 days of receiving your order to initiate a return.
• Products must be returned in their original condition and packaging.
• Refunds will be processed within 14 days after we receive the returned item.

7. User Accounts

• You may create an account to enhance your shopping experience. You are responsible for maintaining the confidentiality of your account information and password.
• You agree to notify us immediately of any unauthorized use of your account.

8. Intellectual Property

All content on the Website, including text, images, logos, and graphics, is the property of Padhakoo Palace or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without our express written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Padhakoo Palace shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or any Products purchased from us.

10. Indemnification

You agree to indemnify, defend, and hold harmless Padhakoo Palace, its affiliates, and their respective officers, directors, and employees from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of your use of the Website or your violation of these Terms and Conditions.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our Website. Your continued use of the Website after changes are made constitutes your acceptance of the revised terms.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be resolved in the competent courts of [insert location].

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: support@padhakoopalace@gmail.com
• Phone: 7065954104